['Privacy Policy for Gentle Paws Grooming Ltd\n\nAt Gentle Paws Grooming Ltd, the privacy and security of your personal information are of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your data when you interact with our online platform and services in accordance with GDPR and other applicable data protection laws.\n\n1. Information We Collect \nWe collect personal information that you voluntarily provide when booking appointments, making inquiries, or using our pet care and grooming services. This may include: \n- Name, address, and contact details \n- Information about your pet(s), such as breed, age, and health conditions \n- Payment and billing information \n- Communication records (e.g., emails or phone calls related to services) \n- Any other information necessary to provide our grooming and pet care services\n\n2. How We Use Your Information \nYour information is used solely to: \n- Provide, manage, and improve our grooming, nail trimming, bathing, styling, flea treatment, and hygiene consultation services \n- Communicate with you regarding appointments, updates, and service recommendations \n- Process payments and invoicing \n- Comply with legal and regulatory requirements \n- Enhance our customer service experience\n\n3. Legal Basis for Processing \nWe process your personal data based on your consent, the necessity for the performance of a contract, or compliance with legal obligations. We ensure that your information is handled lawfully, fairly, and transparently.\n\n4. Sharing Your Information \nWe do not sell or rent your personal data to third parties. Your information may be shared with: \n- Trusted third-party service providers who assist with payment processing or IT services, under strict confidentiality agreements \n- Legal authorities when required by law or to protect our rights and those of our customers\n\n5. Data Retention \nWe retain your personal information only as long as necessary to fulfill the purposes outlined or to comply with legal obligations. When no longer needed, data is securely deleted or anonymized.\n\n6. Your Rights Under GDPR \nYou have the right to: \n- Access the personal information we hold about you \n- Request correction of inaccurate or incomplete data \n- Request erasure of your data, subject to certain limitations \n- Restrict or object to certain data processing activities \n- Request data portability \n- Withdraw consent at any time, without affecting the lawfulness of processing based on prior consent \nTo exercise these rights, please contact us at the address below.\n\n7. Data Security \nWe implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.\n\n8. Cookies and Tracking Technologies \nOur online platform may use cookies or similar technologies to enhance user experience. You can manage your cookie preferences through your browser settings.\n\n9. Contact Information \nFor any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact: \n\nGentle Paws Grooming Ltd \n22 Roseville Terrace, Flat 3B \nEdinburgh, Midlothian \nEH8 9QF \nUnited Kingdom \n\nPhone: +44 131 555 4372 \n\nWe recommend reviewing this Privacy Policy periodically for updates. Continued use of our services constitutes acceptance of any changes.\n\nThank you for trusting Gentle Paws Grooming Ltd with your pet’s care.', 0.0011828000000000001, 'gpt-4.1-mini']